You don’t always need to know where to go.

Let us show you the way.

You don’t have to go to the hospital if you feel ill. If it’s an emergency, by all means, get to the nearest ER. But Health Home Partners of Western New York connects you to care at a variety of specialized clinics, urgent care facilities, practices and shelters. Depending on what you need, we can guide you to the right place for care and a healthier life.

It’s all about finding care, and hope, in the right place.

Visit your doctor's office or primary care clinic for:

  • Cold or flu symptoms
  • Sore throats and earaches
  • Stomach cramps
  • Fevers
  • Migraines
  • Pregnancy testing and care
  • Minor injuries: sprains, backaches, minor eye injuries
  • Regular check-ups
  • Health screenings

Urgent Care Clinics

Urgent care clinics are available when you need to see a doctor, but your usual doctor's office is closed. They are usually open seven days a week, from very early in the morning until late at night. Urgent care is for medical problems that are NOT EMERGENCIES, but could get worse without medical attention (a bad burn or cut or a high fever, for example).

Behavioral Health Issues

Your Care Coordinator can help you access the services you need and can respond to emergency situations at any time. If you are experiencing a behavioral health emergency, please call our 24/7 emergency line at 1-800-466-2040. If you, or someone else, is in danger of immediate harm, call 911 for emergency assistance.

Hospital Emergency Rooms - 911

Hospital emergency rooms (ER) are always open and are for very serious health problems or LIFE THREATENING situations.

It is important that you get to an ER or call 911 right away if you have any of the following symptoms of a serious medical problem:

  • Chest pains
  • Severe stomach/abdominal pain
  • Coughing up or throwing up blood
  • Deep cuts that won't stop bleeding
  • Severe burns
  • Trouble breathing/shortness of breath
  • Sudden dizziness, weakness, difficulty speaking
  • Sudden blurred vision
  • Seizures
  • Loss of feeling in the face, arm or leg
  • Persistent thoughts and/or plans to harm yourself or others


We're Always Here

Reach out to learn more about gaining a Care Coordinator.
Find your partner in hope.